Shipping Policy

At Honey Brand, we are committed to delivering our pure and natural honey safely and conveniently to your doorstep.

Order Processing

Orders are usually processed within 1–2 working days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery time across Pakistan is 3–7 working days after dispatch. Remote areas may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your order.

Cash on Delivery

Cash on Delivery (COD) is available across Pakistan in serviceable areas. Please provide a correct phone number and complete delivery address to avoid delays.

Order Tracking

Once your order has been dispatched, tracking information may be shared via SMS, WhatsApp, or email, depending on the courier service.

Delivery Delays

Delivery may occasionally be delayed due to public holidays, weather conditions, courier operations, high order volumes, or other circumstances beyond our control.

Damaged or Leaking Parcels

We carefully pack our honey products to minimize damage during transit. If your parcel arrives damaged, broken, or leaking, please contact our customer support team as soon as possible and provide clear photos or a video of the parcel.

Incorrect Address / Failed Delivery

Customers are responsible for providing accurate shipping details. If an order cannot be delivered because of an incorrect address, unreachable phone number, or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.

Contact Us

For any questions regarding your order, delivery, or tracking, please contact our customer support team.

Thank you for choosing Honey Brand — pure goodness, delivered to your doorstep.